Frequently Asked Question
General questions
Do I need to install a SIM card to use my Sekyo Watch Phone?
Yes, you will need to install a standard NANO SIM card into the watch phone.
What type of charger should I use for the Sekyo smartwatch?
The Sekyo smartwatch supports chargers with a power output of 10-15 watts. We recommend using only these chargers to ensure optimal performance and battery longevity.
How do I charge the smartwatch?
The Sekyo Kids Smartwatch comes with a magnetic charging cable that can be easily attached to the back of the watch. Connect it to a USB port for charge.
How does the GPS tracking feature work?
The smartwatch uses GPS technology to provide real-time location updates. Parents can access the Sekyo app to track their child’s movements, set safe zones, and receive alerts if their child leaves a predefined area.
Payment
What is the warranty on the Sekyo Kids GPS Tracking Smartwatch?
The Sekyo smartwatch comes with a 6 Months limited warranty. This covers any manufacturing defects or issues related to normal use. If the device malfunctions within this period, we will repair or replace it free of charge.
What is the return policy for the Sekyo Smartwatches
We offer a 07-day return policy for all purchases. If you're unsatisfied with the smartwatch, you can return it in its original condition with all accessories. Please ensure the device is not damaged or used extensively. For more information connect us on support@sekyo.in