GPS provides most accurate location information, usually upto 10 metres range. LBS uses the nearest mobile tower location to show the location which is usually upto 100 metres range.


Sekyo app or SE Tracker 2 app is available for free on both Android and iOS app stores.


No, we only provide a charging cable.


It is not recommended. The IP67 waterproof rating is provided by our GPS trackers. They can be submerged in water as deep as 3 feet for up to 30 min. It is important to know that these criteria were tested in “lab conditions” where the water was still and clean. Before you go swimming, it is best to get rid of your Sekyo.


Except our 4G Secura Model, all other models work on 2G network. In India, only Vodafone, Idea and Airtel support 2G Network. Please ensure your SIM has an active data and call plan.


The watch can log on to the Global Positioning System free of charge, but data usage is required to send the information to the parent’s mobile phone.


The battery life depends on how much you use it, but even heavy usage, your battery will last the whole day. It is possible for our battery to last up to 2 days. However, we recommend that you charge it every night just in case.


Yes. Our app (Sekyo) is currently supported by iOS and Android play store.


A voice plan is not necessary.


Sekyo will use between 15 and 25 MBs per month if it is used every day. This data includes data used to locate your child and for sending voice chat messages back and forth with the tracker. This does not include video calling. Video calling requires significant data. We recommend that you only use this feature when your Sekyo has WiFi.


The watch can store up to 15 numbers and names in its phonebook. To place a call, your child can simply swipe the touchscreen and tap on the contact you want.


Our GPS watches operate on a mobile network so there is no range. You can communicate with your watch as long as it is connected to the mobile network.


The GPS watch is compatible with all countries. However, roaming charges will apply if you travel outside your country. It functions just like a mobile phone.


Yes The new 4G trackers are also compatible with WiFi networks. You will still need a data plan to use your WiFi network outside of it.